First, Nolan makes a big announcement! Then, Troy, Sandy and Nolan discuss "Frustration: [fra'-str-ay-shun], the feeling of being upset or annoyed, especially because of inability to change or achieve something." That is the official definition of Frustration, and it definitely describes the feelings presentation designers experience, often on a daily basis, when working in PowerPoint. Yes, even our favorite presentation software frustrates us, and this afternoon Troy, Nolan and Sandy are just venting a little.